Delphi Trading

Privacy Policy

Effective date: September 1, 2026

This Privacy Policy governs the online information collection practices of Delphi Trading, LLC ("Company," "we," or "us") for websites and services operated under the Delphi Trading brand, including thedelphisignal.com and related Delphi Trading pages (the "Site"). It explains the types of information we collect, how we use it, and the choices available to visitors, prospects, and members.

Information we collect

We may collect information that you voluntarily provide when you request information, join a list, purchase a membership, contact support, or use member-access features. This may include your name, email address, phone number, billing information, membership tier, support messages, trading-service preferences, and any notes or testimonials you choose to provide.

We may also collect information automatically as you use the Site, including IP address, browser and device information, referring URLs, pages viewed, timestamps, campaign parameters, affiliate or click identifiers, and similar analytics or attribution data.

How we use information

• To operate, improve, and support the Site and Delphi Trading services.
• To process purchases, membership access, upgrades, cancellations, and refund requests.
• To preserve attribution and campaign data for analytics, affiliate tracking, and advertising reporting.
• To respond to customer-service requests and access-repair issues.
• To send product updates, educational content, promotional messages, and service notices where permitted by law.
• To detect fraud, abuse, technical problems, or violations of our Terms of Service.
• To perform accounting, administrative, compliance, and legal tasks.

Cookies and tracking tools

We may use cookies, pixels, web beacons, analytics scripts, affiliate-tracking tools, and similar technologies to understand site usage, remember preferences, preserve campaign attribution, support checkout flows, measure advertising performance, and improve visitor experience.

Third-party advertising and analytics providers may use their own cookies or tracking technologies. Their use of data is governed by their own privacy policies.

Who may access information

Access inside our organization is limited to people who need the information to operate the Site, provide customer support, process transactions, fulfill member access, respond to inquiries, or complete administrative and legal work.

Service providers and third parties

We may share information with service providers who help us operate the Site and services, including payment processors, email providers, data hosting services, analytics providers, affiliate networks, advertising platforms, customer-support tools, and member-access platforms. We may also disclose information when required by law, legal process, audits, or to protect the rights, property, safety, or security of Delphi Trading, our members, or others.

Data retention

We retain information for as long as needed to provide services, honor opt-out requests, process refunds, maintain business records, comply with legal, tax, and accounting obligations, prevent abuse, and resolve disputes. When we no longer have an ongoing legitimate business need to process information, we will delete or anonymize it where practical.

Email and SMS communications

If you opt in to receive email or SMS messages, we may contact you with product updates, educational content, promotional messages, access notices, and service information. You may opt out of marketing emails by using the unsubscribe link in those emails. You may opt out of SMS messages by replying STOP, where SMS is used.

Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of certain personal information. California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of certain sharing or sale of personal information.

To make a privacy request, contact us through Delphi Trading support. We will make reasonable efforts to respond within the time required by applicable law.

Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it from our records where required.

Security

We use administrative, technical, and managerial safeguards intended to protect personal information. No online system is perfectly secure, and we cannot guarantee that unauthorized third parties will never defeat those safeguards.

Policy changes

We may update this Privacy Policy from time to time. If we make changes, we will post the updated policy on this page and update the effective date.